POMPdeLUX-INT

If you haven't received an order confirmation, it could be due to these reasons:

1) your order has not been approved yet.

2) your order confirmation e-mail could have been caught in your junk mail folder.

3) there is a spelling mistake in your email address. Please contact our customer service at hello@pompdelux.com and we will re-send you your order confirmation.

The same size could have a different fit for every child, therefore we always recommend that you follow our size guide, which you can be found next to each product in our webshop. Please choose the size according to body measurements and not the childs age, in order to have the best fit possible.

If you have not picked up your package within the time frame provided by the delivery company, your package will be returned to our warehouse and the amount refunded to you. You will need to place a new order.